Episode #2- Kaushik Kannan (PART II) – 21 days rule, Mistakes, and LinkedIn.
In the second and final part of my conversation with Kaushik Kannan from Chargebee, we get to the bottom of the (in)famous 21 days rule and whether it really works. Kaushik also talks about his mistakes, what he has learned from them, and his north star metric that has shaped up his every action.
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